The Next Generation of HR Technology
As the nature of work rapidly evolves - accelerated by the pandemic - employees, especially remote and deskless workers, expect employers to deliver flexible digital tools, streamlined processes, and clear communication, driving organizations to rethink HR's role; the blog highlights a PM Insight report that frames modern HR innovation in three pillars: performance, by automating administrative tasks (controlling labor costs and freeing HR to focus strategically); experience, by offering mobile, self-service tools that meet digital-native expectations and improve engagement; and intelligence, by applying AI and predictive analytics to derive actionable insights from workforce data, enabling proactive decision-making and better alignment between workers and organizational needs
What You Will Learn
What's inside the white paper
- How workforce management technology cuts routine HR admin so teams can spend more time on strategic planning.
- A look at how Three UK used mobile scheduling and forecasting to improve rotas and staffing decisions.
- How Kurt Geiger engaged its deskless store teams with a social-style app that supports two-way conversations.
- Practical examples of predictive analytics and pulse surveys spotting overtime strain before employees reach breaking point.
- Why HR needs to partner with IT, finance and operations to close the employee experience gap.
